具体操作步骤如下:
1、首先打开淘宝,点击“我的淘宝”,进入个人主页
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2、你所收到的物品在你的“待收货”里,点击“待收货”
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3、找到你需要退货退款的商品后,直接点击进入,查看商品信息
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4、点击“退款”
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5、选择你需要的退款类型(此例选择退货退款)
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6、填写你的退款信息后,点击“提交”,并将退还的商品寄出,输入快递编号
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7、耐心等待,如果你的信誉较高,那么淘宝会提前将退款垫付给你,否则需等店家确认收货后,方可收到退款
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