模板【一封投诉函】Dear Sir/Madam,
I'm writing to make a complaint about the dictionary which I bought in your online store.
When I received it I liked the appearance of the dictionary very much , but there are several problems in it. To begin with, the dictionary gives its auto power off when I use it sometimes. More addition, the butten "A" doesn't work, and it doesn't even react at all when I press it hard. Last but not least, there is a creck in the screen of the dictionary.
For I'm preparing for the exam and I need a dictionary badly, I hope that you could replace my dictionary or give me a refund as soon as possible.
I trust that you will take my complaint seriously and make a settlement of this matter.
Looking forward to hearing from you soon.
Yours,
Zhang Wei 开头：使用一般现在时就可以了，但还要根据实际情况来加以区别；
开头的自我介绍--用一般现在时；
交代投诉内容----因为牵涉到过去发生的事情，所以要用一般过去时；若关系到该事情对现在的影响，也可使用现在完成时；
表明本人撰写投诉函的目的和要求：用一般现在时即可；
正文：
说明情况----------------------用一般过去式；
讲清利害，分析利弊------------酌情使用一般现在时；
提出解决问题的建议，表明希望如何处理--使用一般现在时；
结尾：
表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复---酌情使用一般现在时，或一般将来时。 【最好多看一些英语论文方面的文章，词汇量很重要，语法讲究技巧，望采纳！】
温馨提示：答案为网友推荐，仅供参考