1、日常的订单在您付款后的72小时内，一般是卖家配货联系物流的时间（大促、双方约定等情况除外）；若有更改收货地址、提前发货、商品不想要了等其他需求，请及时联系卖家协商。
2、直接退货。退货步骤如下：
第一步，打开任意浏览器。
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第二步，在输入框里输入淘宝，并点击搜索。
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第三步，在搜索结果中找到淘宝官网，并点击进入。
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第四步，登录淘宝账号。
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第五步，进入首页后，选择导航栏右侧的我的淘宝-已购买的宝贝。
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第六步，进入全部订单页面。
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第七步，找到要退款的订单，点击退款退货。
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第八步，点击后，页面会直接跳转到退款页面。
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第九步，选择退款原因，填写退款说明，点击提交。
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第十步，提交退款申请后，完成退款。
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扩展资料：
根据《淘宝平台争议处理规则》规定：
第二十四条 卖家超过约定的发货时间或买家申请退款时尚未发货的，卖家应在征得买家同意后再发货。
第二十八条 卖家违反发货规范导致买家未收到商品或拒收商品的，由此产生的相关费用及商品损毁或灭失风险，由卖家自行承担，交易作退款处理。
第二十九条 卖家违反“发货规范”，支持买家退货退款。
第三十条 卖家违反“发货规范”但买家已实际使用商品或点击“确认收货”的，买家以卖家违反发货规范为由而主张退货退款的，应和卖家协商一致，否则淘宝将不予支持。因卖家的不正当行为诱使买家确认收货的情形除外。
参考资料来源：
/consumerservice.taobao.com/self-help?spm=a21pu.8253647.0.0.56c5480ddmXx8e#page=issue-detail&knowledgeId=6685897"target="_blank"title="只支持选中一个链接时生效">淘宝官网-卖家不发货，怎么办？
/rule.taobao.com/detail-99.htm?spm=a2177.12575716.0.0.6f7b17eacTJ9ID"target="_blank"title="只支持选中一个链接时生效">淘宝官网-淘宝平台争议处理规则