求大神帮忙写篇关于投诉信的英语作文啊

Question

日期：2011年12月18日
寄信人：经理助理爱得华 陈
收信人地址：94 Jefferson Street,New York 3, N. Y.,John Marshll Jones&Co
内容：投诉对方货物经常在下午5点钟以后才运到我放的收货部门，这给我方造成了极大的不便。此外，对方发送的货物也经常迟于我方在5月12日信中所规定的时间运到。如将来双方不能很好地合作下去的话，我方将不得不按照合同中的严格条款取消一切订货。

Answer 1

Dear Sir or Madam,

I am writing to make a complaint against your bad delivery service.

I’m afraid that the enclosed CD player doesn’t work. It is the third one I’ve got to return this month.

Other than the three I’ve had to return recently, I’ve always found your products to be excellent. I would be grateful if you could send a replacement and refund my postage.

I look forward to your reply and proper resolution of my problem, and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau. Please contact me by the address on the envelope or by phone at 6668888.

Sincerely,

Wang Hua