Abstract:
Nowadays, Commerce Bank is trapping in a fierce competition in the same industry . Detainment clients is become an important issue in the client management of Commerce Bank.
For get the survival space in such fierce competition. Restore the loss of customers must be re-suggest on the table to keep the reliable growth.
For restore the loss of customers of Commerce Bank,must be understand the current management experience,all kinds of customers and what's the characteristic they are,utilize self Customers profiles system to identify the style of loss of customers.Then dig out the main reason of loss,and the highlight of loss,figure out the break point.Restore the loss of customers should be according to their characteristic.
Keep words: Commerce Bank ,Loss of customers, detainment,competition
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