第1个回答 2012-06-17
Dear Sir/Madame,
I bought a mobile phone in your department store on 10th, MAY. On the following days, it is often turned off for unknown reasons. I have sent it to your store for repairs twice,but it remains the same problems.i hope that you can change a new one for me or refund in full.
Hope for your response as soon as possible.
WANG
17th,June