绝地求生被封申诉回信后，这是让我怎么弄？求助，在线等

Question

绝地求生被封申诉回信后，这是让我怎么弄？求助，在线等##- Please type your reply above this line -##
Your request (1431322) has been updated. To add additional comments, reply to this email.

Safwan M (PLAYERUNKNOWN'S BATTLEGROUNDS)
Aug 13, 14:20 KST

Hello Survivor,

Thank you for writing to PUBG Support.

We understand that you have had your account hacked and even though you have gotten it back, it has been banned due to violating the terms and services of the game.

We will be able to assist in this case for ONE time if we are able to verify the issue and receive consent from you. In order to get the process started, please check below and reply back with the following:

1) Your Game Nickname.

2) Date the account was lost / Date the account was regained.

3). Agreement that we will only be able to help with this account ONE time ( Yes / No )
* Assistance will be difficult if No is selected *

4). Provide the Steam Profile URL (for account verification)
Please know that every user would have a 17 digit Steam ID. Here is how to find your Steam ID -

- Open up your Steam client and choose View, then click Settings
- Choose Interface and check the box that reads, "Display Steam URL address when available"
- Click OK
- Now click on your Steam Profile Name and select View Profile

Your SteamID will be listed in the URL at the top left (it's the really long number at the end.) If you have a custom URL, the number will not be listed. In that case, just give us the entire URL.

* All of the 4 information must be provided. We won’t be able to assist without all correct information provided.

Once we received the information, we will be able to process the issue with Steam and proceed to return the account to you. Please allow up to a week for processing.

If the account or issue is not verified, the status of the account will not change.

If you want us to support in the Chinese Language, please write back to us in CHINESE.

If you have further questions, let us know.

PLAYERUNKNOWN'S BATTLEGROUNDS
---------------------------------------------
NOT JUST A GAME, THIS IS BATTLE ROYALE

1253659250
Aug 11, 22:46 KST

My account was stolen by someone, and I changed my password. After a while, my account was banned.
I hope customer service can help me lift the ban. I will protect my account later.
I will be very grateful.

This email is a service from PLAYERUNKNOWN'S BATTLEGROUNDS. Delivered by Zendesk
[M7PEGG-KGM4]

Answer 1

最后账号解封了吗？我也跟你是一样的问题，现在正在申诉

Answer 2

记住四点：一、你的绝地求生昵称；二、帐户丢失日期和找回日期；三、只能帮你也就是解封一次，你还得必须选是；四、提供steam数字id，还有，你看不懂英文，或者对翻译不放心，可以中文回复，客服会用中文回复你。其它就是小事了，如果你提供好上面的几点后，需要一周也就是7个工作日。
下面是百度原文翻译：
请把你的回复写在这一行上面。
您的请求（1431322）已被更新。若要添加其他评论，请回复此邮件。
Safwan M（玩家未知的战场）
8月13日，14:20 KST
你好，幸存者，
感谢您写信给PUBG的支持。
我们知道你的帐户被黑客攻击，即使你已经得到了它，它已经被禁止，因为违反了条款和服务的游戏。
如果我们能够核实这个问题并得到你的同意，我们将能够在这一情况下协助一次。为了让这个过程开始，请在下面检查并回复如下：
1）你的游戏昵称。
2）帐户丢失/日期，重新获得账户。
3）。协议，我们只能帮助这个帐户一次（是/否）如果没有选择，援助将是困难的
4）。提供蒸汽配置文件URL（用于帐户验证）
请知道每个用户都有一个17位数的蒸汽ID。这里是如何找到你的蒸汽ID。
打开蒸汽客户端并选择视图，然后单击设置
选择界面并检查读取的“在可用时显示蒸汽URL地址”的框
单击OK
现在点击蒸汽配置文件名称并选择视图配置文件
你的STIMAN将被列在左上角的URL（它是最后一个很长的数字）。如果你有一个自定义URL，这个数字就不会被列出。在这种情况下，只要给我们整个URL。
*必须提供所有4个信息。如果没有提供正确的信息，我们将无法提供帮助。
一旦我们收到信息，我们就可以用蒸汽处理这个问题，然后再把帐单还给你。请允许长达一周的加工。
如果帐户或问题未被验证，帐户的状态将不会改变。
如果你想让我们用中文支持，请用中文回信给我们。
如果你还有其他问题，请告诉我们。
未知战场
不只是游戏，这是战斗皇家
1253659250
8月11日，22:46 kST
我的账户被人偷走了，我改了密码。过了一会儿，我的帐户被禁止了。
我希望客户服务可以帮助我解除禁令。我以后会保护我的帐户。
我将非常感激。
这封电子邮件是来自PraveReunts战场的服务。ZeNoDad交货
[M7PEGG-KGM4]本回答被网友采纳